Positions Available: Game Masters
Expected Start Date: June 2018
Applications will ONLY be accepted through the online form below.
As a Game Master, you help provide a unique and immersive experience for our customers in a new and exciting field of entertainment.
We are hiring for full and part time permanent positions.
Job Description:
The Game Master is responsible for ensuring an unforgettably fun and exciting experience for our customers.
As the Game Master, you will have the following responsibilities:
- Being outgoing, courteous, and engaging, with all of our participants.
- Resetting the escape room for each new game session and ensuring all props are in proper working order. This often has to be done in a very short time frame between game sessions.
- Greeting participants and instructing them in the rules of the game as well as relating the backstory.
- Monitoring game play remotely in a professional and unobtrusive manner while being available for answering questions and giving direction where needed.
- Taking group photos after each session; including downloading, logging, and sharing on social media.
- Tidying and cleaning the escape room and lobby/office.
- Keeping track of the inventory of props and ensuring all props in the game area are in working order.
- Managing our social media presence and interacting with the public online as well as handling incoming emails.
- Answering phones, checking reservations and answering messages to ensure that all reservations are promptly booked.
- Working with customers to resolve issues that may lead to a less optimal guest experience, and seeking manager’s advice when additional assistance is needed.
Qualities we are looking for in applicants:
- Be a trustworthy, self-motivated, vibrant, smart, engaging, fun loving person.
- Charisma! An outgoing and sociable personality who can also “switch gears” to fade into the background during game play.
- A flair for the theatrical as well as any background in theatre is an asset.
- An interest in puzzles and games, even if you are not particularly good at them yourself.
- Technology skills – ability to use a computer, the internet, social media, and the ability to learn new software/computer skills
- Good at working alone as well as part of a team.
- Attention to detail.
- You must be able to be calm and friendly while under pressure and able to think on your feet.
- The escape room experience is a live event and you must be able to handle the unexpected!
Requirements:
- High school education required.
- 2+ years working with the public / customer service.
- Excellent oral and written communication skills.
- Ability to communicate effectively with all guests.
- Present professionally.
- Ability to work a varied schedule based on business needs.
- Ability to use good judgment and problem-solving skills with customers
- Ability to safely bend, reach and properly lift equipment/objects up to 50 pounds.
- Bahamas Host Certified a Plus